Contact us for questions related to Canada Savings Bonds (CSB), Canada Premium Bonds (CPB), Canada RSP and Canada RIF, Government of Canada Market Issue Bonds, Dominion of Canada War Loans, Victory Loans and War Savings Certificates.
COVID-19 update: Customer service response and processing time for requests may be longer than usual due to limited capacity. CSB Online Services will remain accessible until May 2022 for Payroll Plan owners. We apologize for any inconvenience this may cause.
Take note of statutory holidays which affect customer service availability.
- Certificated Bond Owners (CSB Series S32-134, CPB Series P3-P89, issued 1977 or later)
- Monday to Friday, 9 a.m. to 5 p.m. (ET)
- 1-800-575-5151
- 1-800-354-2222 (TTY – Teletypewriter only)
- 1-905-754-2012 (Outside North America- Certificated Bond Owners only)
- Certificated Bond Owners (CSB Series 1-31 issued 1946-1976, Government of Canada
Market Issue Bonds, Dominion of Canada War Loans, Victory Loans and War Savings Certificates) - 1-833-876-2267
- Registered Product Owners (The Canada RSP and The Canada RIF)
- Monday to Friday, 9 a.m. to 5 p.m. (ET)
- 1-800-575-5151
- 1-800-354-2222 (TTY – Teletypewriter only)
- 1-905-754-2012 (Outside North America- Certificated Bond Owners only)
- Payroll Savings Plan Owners
- Monday to Friday, 9 a.m. to 5 p.m. (ET)
- 1-800-575-5151
- 1-905-754-2012 (Outside North America)
- 1-800-354-2222 (TTY – Teletypewriter only)
- Financial Institutions and Dealers
- Monday to Friday, 9 a.m. to 5 p.m. (ET)
1-800-575-5151
- Media Relations (for journalists and media only)
- Monday to Friday, 8:30 a.m. to 5 p.m. (ET)
613-782-8782
- Certificated Bond Owners (CSB Series S32-134, CPB Series P3-P89)
- 613-782-8096
- Registered Product Owners (The Canada RSP and The Canada RIF)
- 613-782-8096
- Payroll Savings Program
- 613-782-8096
- General Mail (CSB Series S32-S134, CPB Series P3-P89)
- Canada Savings Bonds Program
- P.O. Box 2770, Station D
- Ottawa, ON K1P 1J7
- Courier Delivery
- Canada Savings Bonds Program
- 1145 Innovation Drive
- Suite 200
- Kanata, ON K2K 3G8
- General Mail (CSB Series S1-S31, Government of Canada Market Issue Bonds, Dominion of Canada Victory Loans, War Loans and War Savings Certificates)
- Unclaimed Properties Office
- 2 East, 234 Wellington Street
- Ottawa, ON K1A 0G9
- General Mail (The Canada RSP and The Canada RIF)
- Canada Savings Bonds Program
- Registered Products
- P.O. Box 2390, Station D
- Ottawa, ON K1P 1K8