Redemptions and annual interest payments can be electronically deposited into your bank account. Here’s how to enroll or update your information.
For Payroll Plan Owners
Single Plan Owners
Enroll or update online if you already have an online profile, or in writing.
- Log in to CSB Online Services.
- Select Direct Deposit from the left navigation menu.
- Select Enroll Online (will appear if your plan is eligible).
- Enter your banking information.
- Select Continue.
- Review your banking information.
- Select Confirm.
For Certificated Bond Owners and Registered Product Owners (Canada RSP and Canada RIF)
- Complete the Change of Address and Direct Deposit Form and Guidelines (COADD).
- Fax or mail the completed form to Customer Service.
For jointly registered certificated bonds, the bank account must be in all the co-owners’ names.