The Privacy Act principles and requirements guide us in making the decision to release personal information. Individuals who make requests on behalf of a minor, who are executors of an estate, who hold a financial power of attorney for another individual or who are representatives of a bank branch, must provide a certified or notarized true copy of any document proving their authority to act on behalf of the registered owner. In addition, the parent or legal guardian of a minor child may be required to provide the child's proof of age or birth certificate.

Documents indicating official capacity are not accepted by fax. Please mail certified or notarized true copies with the request to:

Canada Savings Bonds
PO Box 2770, Station D
Ottawa, Ontario
K1P 1J7

Please note that:

  • photocopies will not be accepted.
  • your document will not be returned unless requested (please indicate on your correspondence if you wish to have your documents returned to you).

For additional information, please contact Customer Service.