Required Information for Change of Address

Please have the following information (where applicable) available when calling in.

For Payroll Plan Owners

Information Required Where to find it…
Name(s) appearing on the Payroll Savings plans
Payroll Savings Plan Number Your 10 digit Plan Number can be found on your statement or by going to CSB Online Services
Payroll Savings Plan contribution amount Located on your annual statement
Previous Address and Telephone Number If you are unsure of which previous address we have on file, please have all your previous mailing addresses since our last correspondence handy.
New Address and Telephone Number

For Certificated Bond Owners

Information Required Where to find it…
Certificated Bonds Registration Account Number Can be found on your statement/T5
Bond Serial Numbers Located on the top center of your certificate (e.g., CS101F1234567J)
Previous Address and Telephone Number If you are unsure of which previous address we have on file, please have all your previous mailing addresses since our last correspondence handy.
New Address and Telephone Number

For registered Product Owners (The Canada RSP or The Canada RIF Owners)

Information Required Where to find it…
Name(s) appearing on plans
The Canada RSP or The Canada RIF plan Number Located on your statement and can be up to 11 digits.
Previous Address and Telephone Number If you are unsure of which previous address we have on file, please have all your previous mailing addresses since our last correspondence handy.
New Address and Telephone Number